Our policy:

Notorious Plug aims to provide outstanding customer service at all times. Therefore the following returns policy is in place for your peace of mind.

Please contact us via info@notoriousplug.co.uk or via the contact us page on the website to notify us of your intent to return.

Return or exchange

  • Sale items or items purchased with a discount code are only available to exchange for another item or store credit. 

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt, or exchange the item for a different size / colour if preferred. Some products are non-returnable. Please note:

* The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods

* The cost of returning the item to us is your responsibility.
* The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.


If you received the wrong item


If the item you received is not what you originally ordered, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.

Returning Address

 

Extra Room Self Storage

(Notorious Fashion Ltd)

Drayton Lane

Fenny Drayton

Nuneaton

CV13 6AY 

 

Contact us via email to arrange returns: info@notoriousplug.co.uk