RETURNS INFO

Notorious Plug aims to provide outstanding customer service at all times. Therefore the following returns policy is in place for your peace of mind.

Please contact us via info@notoriousplug.co.uk or via the contact us page on the website to notify us of your intent to return.

Return or exchange

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt, or exchange the item for a different size / colour if preferred. Some products are non-returnable. Please note:

* The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
* The cost of returning the item to us is your responsibility.
* The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.

Faulty Item

If the item you received is faulty, please contact us immediately quoting your order number, your name and address. We will then advise on how to proceed with the return. In the instance that a faulty item has been confirmed to be received, all return postage will be covered by us.

If you received the wrong item

If the item you received is not what you originally ordered, please contact us quoting your order number, your name and address. We will then advise on how to proceed with the return. In the instance that the wrong item has been confirmed to be received, all return postage will be covered by us.

Returning Address

Notorious Fashion Ltd

Unit 24, Winding House

Narborough Wood Park

Leicester

LE19 4XT

Company reg no. 11479164